Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesWonderful Customer Service — We had great service from day 1. Leahna, Tammy, the other office staff, and maintenance staff have been great to us. They are easy to contact and response times are usually within a few hours even outside of office hours if you email them. They are always so kind and have gotten things fixed for us multiple times within 24 hours. They are very intentional in their interactions with us. The parking lot has plenty of space and snow is cleared off before my early morning commute. Our apartment is decent, not state of the art, but their customer service is state of the art. We’d stay here long term of it wasn’t for career changes. Their fitness center is always clean and hasn’t ever smelled when I used it. It is good for people who just want a general work out, although the weight machine does not have the pounds lbs marked on their so it is difficult to track strength progress. The pool is clean and well kept. We love it here at Heathwood Village.
response from property -Thank you for your feedback and being our valued community member. It is our priority to offer a well-maintained comfortable apartment home. We appreciate YOU! Thank you, Team Heathwood
|Recommended: YesVery Nice And Homey — Apartments are nice, utilities aren't very expensive, and staff maintenance reply quickly and fix the problem.
Kaden, thanks so much for your review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continue serving you in the future.
|Recommended: YesAmazing Leasing And Maintenance Staff — The leasing and maintenance staff at Heathwood Village are, by far, the friendliest and most welcoming that I have experienced. All are knowledgeable and accommodating and the maintenance staff is highly responsive and professional. Could not ask for better support and service in an apartment community
Crystal, thanks so much for your review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continue serving you in the future. Team Heathwood
|Recommended: YesGreat Place To Live — Great location, walking distance to everything, shopping, restaurants, movies and so much more. The staff are fantastic people, so easy to work with.
Thank you for taking the time to make a review, your feedback is very important to us. We strive daily to offer a well maintained and comfortable atmosphere our community members are happy to call home. Thank you again, Team Heathwood.
|Recommended: YesGood Place For The Price — Good Place for the price. Can hear neighbors pretty well, but besides that, the place is good. Close to amenities and everything you would need.
Thank you Sarah for taking the time to write a review, your feedback is very important to us. We strive daily to offer a well maintained and comfortable atmosphere our community members are happy to call home. Thank you, Team Heathwood!
|Recommended: YesLove It Here — Love my town-home and the location is perfect The office staff is always friendly and I love that they know exactly who I am and where I live- That's great customer service
We appreciate your feedback! Thank you for taking the time to post a review.
|Recommended: YesGreat Place To Live — Staff and maintenance are super friendly and address my concerns immediately. I feel it’s been a great place to live
Thank you so much for taking the time to share your review! We are thrilled to hear such awesome feedback. Have a wonderful upcoming Thanksgiving Holiday and thank you again for making our day!
|Recommended: NoThey Sent Me An Evicton Notice By Mistake.... — The experience of living here started out all right. However, soon after moving in things started to take a turn for the worst. The cabinets emanated a foul musty dirty old cigarette smell and the stove was extremely greasy and had food particles in every nook and cranny. The apartment had been painted', yet there are dark discolored areas on the ceilings from smoking inside. And whenever the A C or furnace are turned on, it begins to smell heavily of smoke. Now I understand that this not a smoke free community, but the smell is very heavy and has irritated some breathing issues I suffer from. Maintenance has been called and done minor work, still not correcting any root cause issues. The hot water tank spews out dark chunks when the hot water is turned on, still, even after maintenance fixed' the problem. And finally, the leasing office sent an eviction notice with my name and apartment number, evicting me for non-payment. However, this was found to be sent by mistake. All in all, a very negative experience for my family.
Dear Jenna, I'm so sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesGreat Starter Apartment With Garage And Homey Feel — I enjoyed living in our apartment. We had a garage and our own half of a driveway so parking wasn't an issue, PLUS there's additional side parking lots and street parking. The office staff were always very friendly and accommodating Maintenance overall was good we still have an unresolved issue, it's not a biggie and our yard was always mowed on schedule. Great location since it's off 79 and close to shopping, restaurants and other necessities. I will say our section, the ones with the garages that are more like town homes, was nice and overall very enjoyable. I cannot speak for the other units in the area but on our street things were great.
Thank you for your review. Your feedback is extremely valuable to us. We enjoyed having you as part of our community this past year. If we can assist you with your housing needs in the future, give us a call! Team Heathwood
|Recommended: YesNice Place To Live — Overall a nice place to live, the staff are kind and helpful, good location. The walls to the outdoors are thin, you will hear people outside the apartments. Buildings are in good shape, not particularly clean however.
Dear David, Thank you kindly for your review, feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly to discuss options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesWonderful Community — The staff is incredibly friendly and helpful. I also love that I'm so close t everything.
Thank you for taking the time to leave us a review. Team Heathwood appreciates YOU!
Frequently Asked Questions
Heathwood Village has an overall rating of 5 out of 5 stars, based on 71 resident reviews.
What percentage of residents recommend Heathwood Village?
According to the reviews shown, 94.4% of residents recommend Heathwood Village.
How do residents rate the staff at Heathwood Village?
Residents rate the staff at Heathwood Village at 5 out of 5.
How is maintenance rated by residents at Heathwood Village?
Residents rate maintenance at 5 out of 5.
How is parking rated by residents at Heathwood Village?
Residents rate parking at 5 out of 5.